Online Purchases Returns & Exchange Policy
If you are not completely satisfied with your online purchase, you can choose to receive an online store credit or a refund to your original method of payment. We offer free returns for online store credits, however all other returns are subject to a $10 return shipping fee. Please note that shipping costs are non-refundable. Sorry, no refunds to original form of payment for sale or discounted items.
Sale and discounted merchandise 29% off or less may be returned for merchandise
credit to an online gift card, if returned within 21 days of the
original order date. Clearance items (30% off or greater), accessories, bodysuits and intimates are final sale.
We have extended our return policy to 21 days from the original order date. After 21 days, we will no longer accept returns. Please contact email@example.com to submit a return request. Include the order number in the subject line and reason for return.
We are currently accepting in-store returns for online purchases at all locations. Please note that shipping costs are non-refundable and online returns made in stores are subject to our In-Store Returns & Exchange Policy. See below for more details.
In Store Purchases Returns & Exchange Policy
If you are not completely satisfied with your in-store purchase, we will gladly offer an exchange or in-store credit within 14 days of purchase. All sale merchandise, layaways, accessories, bodysuits, intimates and dresses are final sale.
We are extending our in-store exchange policy to 14 days once stores re-open in your area. After 14 days, we will no longer be accepting exchanges or returns on items purchased prior to store closures.
Returns & Exchange Details
For all returns and exchanges:
- Item(s) must be unused, in their original condition and with tags attached.
- Item(s) must be accompanied by a valid receipt.
- Returns are subject to validation and approval by honey. We reserve the right to limit or refuse a return, in its sole discretion.
Gift cards may not be redeemed for cash or refunded unless required by law. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card.